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Jrcw27's profile

1 Message

Tuesday, April 2nd, 2024 11:02 PM

Family members switching carriers

Hello, multiple of my family members are switching carriers, and if they enjoy the new carrier I may switch aswell. i have 2 questions, since they have ported out completly will their line still show up on my bill? or will that line be deleted?? My second question is, will I have to close the account if I port out aswell or will it be closed automatically??

Accepted Solution

ACE - Master

 • 

11K Messages

3 months ago

Porting out your numbers automatically cancels your account, and makes you liable for any remaining monthly service balance, and any amounts owed on phone installments.

ACE - Expert

 • 

14.4K Messages

3 months ago

One caveat: Only phone lines are ported out. Any other devices (e.g., tablets and watches) which are on the account will not be automatically canceled and you'll have to call to have those disconnected.

(edited)

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