Need help understanding your bill?
MCOLOMBO's profile

Contributor

 • 

3 Messages

Wednesday, August 6th, 2014 3:33 AM

Extremely FRUSTRATED that AT&T can increase bill without notification

August 5th, 2014 AT&T when the staff tells me the contract of package is for 6 months and ends date I write it on my calendar with a reminder to negotiate before it expires to negotiate what works for me best. I cannot afford high rates. My finances are not the best for me at times. There are other bills and obligations. Let us call, and ask when does the plan expires. two weeks prior to it you must call to negotiate or earlier if possible. 

 

Let us save money and work with the customer service or billing department to see what is best. 

Everyone have a different needs and different incomes. 

 

May the Lord bless you

Former Employee

 • 

4.9K Messages

10 years ago

Hello, MCOLOMBO!

 

Thanks for posting. We would be happy to review your account and discuss some options, so please click here to send us a private message.

 

In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.

 

In the meantime, feel free to message me with any other questions or concerns.

 

-Mariana

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.