Extra line added for 25$ - lies about extra fees - one chance before Ï cancel both lines
I went to at&t shop in Beaverton, as I wanted an extra line for my friend who's here for few months. After checking the options everywhere, the 25$ per month option without contrat was a good option. When I asked twice: is there going to be ANY EXTRA FEES than the 25$ for the line, and when the employee answers twice "there won't be any charges", I believe it. I really insisted on that and next thing I know, my bill for the extra line is 49$, meaning more than my first line? I'm just thinking : "do you really think I'm an idio*?". I didn't sign anything that agreed on that so someone better fix the issue or I will take my money and go somewhere else ASAP. I really think it's inadmissible to lie like that; just because you're a seller doesn't mean you can pretend whathever you want and make you think you're an idio*. I will refuse to pay the bill as long as this issue isn't fixed. Period.