Contributor
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1 Message
Error 500 when viewing details in AT&T Mobile Purchases & Downloads
I found that I've been charged 2.99 for accidentally opening the pre-installed Where app on my Android device. After finally figuring out that I have to cancel it on the AT&T website, I find that I keep getting this message when I click on the application I want to cancel/challenge:
We are experiencing a failure. Please try your request again shortly.
Error 500.
Anyone have an idea what's going on?
Accepted Solution
Official Solution
shakingmind
Tutor
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1 Message
11 years ago
Also, I ran into the same problem. Eventually, I unsubscribe the attnavigator, it's a little bit weird. anyway, what you need to do is go to this website https://cingular-oac.qpass.com/oac/html/logout.do with firefox broswer, and you will meet the error 500 again and you can just unsubscribe.
before this, I tried the website with chrome, IE, and the website just didn't work and give me the error 500. but now i can say bye bye to attnavigator~~~
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Rayosun
Professor
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1.9K Messages
11 years ago
Posted from my Samsung Galaxy SII Skyrocket, an AT&T LTE smartphone. Experience speeds up to 10x faster than 3G.
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grahamtt
Contributor
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1 Message
11 years ago
I'm getting the same error now. Any update?
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renoenvy
Contributor
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2 Messages
10 years ago
I was using Google Chrome browser when I got the error 500, I switched to Internet explorer and it worked right away.
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