Contributor
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2 Messages
Erc debt
Will At&t negotiate the balance due via an offer in compromise like Other creditors? I have never received any billing or notification from Erc but your site says debt assigned to them.
Contributor
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2 Messages
Will At&t negotiate the balance due via an offer in compromise like Other creditors? I have never received any billing or notification from Erc but your site says debt assigned to them.
Darcyj1962idaho
Contributor
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2 Messages
4 years ago
I have never received any correspondence from ERC re old wireless debt. How am I to pay it off without their reference number?
Or do I wait out the 4 years and pay 0?
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ATTHelp
Community Support
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215.1K Messages
4 years ago
Hi @Darcyj1962idaho,
Thanks for the post. That's a great question!
From your post it appears your account has been placed with Enhanced Recovery (ERC) to resolve. We are unaware of the agency's debt settlement policy. We encourage you to reach out to Enhanced Recovery for help resolving the matter.
There are a couple of ways to reach them. You can call 800.565.1368, or use 8014 Bayberry Rd. Jacksonville FL 32256, to request to see a bill and discuss your settlement options. We hope this helps.
Kenneth, AT&T Community Specialist
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