AT&T Community Forums

Does simply signing up for an installment agreement start a service plan?

I will likely cancel before the 30 months are up on monthly phone installments. I am ok paying off the device at that time, but do not want an early termination fee. I am an existing customer and this would be a device upgrade. I do not see any mention of a commitment in the cart so I assume there is none, otherwise this would be quite predatory. The monthly installment * 30 months = the full device price and I am not being offered any discount on service from what I currently pay.

Responses

Accepted Solution

Official Solution

sandblaster

ACE - Expert

•

63.1K Messages

3 years ago

Not sure what you mean. You can’t start an installment plan unless you have a service plan and since you are already a customer, you have a plan. I’m guessing you mean service agreement as in 2 year contract. No, an installment plan does not incur a service agreement.

3

J

jmfor

New Member

•

3 Messages

Yes, that is exactly what I mean. I assume that when my first phone was paid off I moved to a monthly service plan as explained in the terms of service. I don’t want that to be extended to a 12 or 24 month contract on service when I am only looking for a new phone, same service.

From reading the two terms, it looks like I will only be responsible for the remaining phone balance if I cancel early, correct?

Like

3 years ago

0

sandblaster

ACE - Expert

•

63.1K Messages

Correct, your only obligation is to pay off the phone.

Award for Community Excellence 2021 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Like

3 years ago

J

jmfor

New Member

•

3 Messages

Thanks for your quick advice!

Like

3 years ago

0

MicCheck

ACE - Expert

•

12.9K Messages

3 years ago

You are correct; there is no commitment/contract other than the installment plan. You can cancel anytime and pay only the remaining installments and the FULL last cycle of service.

0

formerlyknownas

ACE - Sage

•

105.6K Messages

3 years ago

I will only add that AT&T, just like other carriers ( Verizon, T-Mobile, Sprint, Etc) does not prorate your final month service.

0

jmfor

Does simply signing up for an installment agreement start a service plan?

sandblaster

jmfor

sandblaster

jmfor

MicCheck

formerlyknownas

Related Conversations

Did this help you?

Tags