Contributor
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1 Message
Disgusted
I'VE been with At&t for close to 20 years by way of LA Cellular.. Recently I got their internet and Direct TV... I figured combining all three bill was a good idea until I got my first combined bill. Can you belive they charged me in advance on the new bill ? Essentially had to pay my current bill plus a month in advance on the new billing cycle. Absolutely disgusting , no doubt [Edited to comply with Guidelines]. shame on you att&t.
MicCheck
ACE - Expert
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14.2K Messages
7 years ago
I sure can believe it, since that's the why every internet and TV company I know of bills its customers.
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formerlyknownas
ACE - Sage
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117.1K Messages
7 years ago
Yes, this is standard operation procedure. If you go back to your previous internet and TV provider, you will get the same type of billing. I have had Cox, Frontier and ATT for home service, Verizon and ATT for cellular. They all bill for a partial first month with one time charges and a full month with regular charges. The first payment is due about 6-9 weeks after you began service.
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jebe
New Member
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1 Message
4 years ago
I just went through the same with att. They double charged me numerous times and Iied about what service I getting. It's 2020 and they are still getting away with it. I have no faith in this company anymore. I am tired of all the run around and upheaval this has caused in my life. I hope they do get sued as this is really wrong treatment of customers.
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