Device under warranty now is added to my bill?
I own my iPhone 7S Plus..when the speaker stopped working I had a new one sent. Covered by warranty. Now, the device has been added to my bill for not returning the defective device (that I own) within 14 days. Here’s the issue- I called twice and both times was assured I could return the device later and it would not be added to my bill. “ I will put it in notes”. Is what I was told. This was not done apparently, the $569.00 added to my bill. This is not ok.