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pistolsarah's profile

New Member


1 Message

Tue, Jun 28, 2022 1:59 PM

Device Returned-

My device was returned. I sent it back the day after I received my new one in the original box and everything. I received a text that the device was received and now I've been charged $303 for an unreturned device. 


Community Support


195.8K Messages


Hello @pistolsarah, we certainly understand your concerns, and we want to help you further by investigating your device return. 


Based on the information you've provided, we want to go ahead and bring you into a Direct Message for more assistance. Check the message icon in the upper portion of the page and reply back to us.


We look forward to helping and hearing back from you.


Thanks for contacting the AT&T Community Forums.


Lynn, AT&T Community Specialist

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