Check out AT&T's Valentine's Day Gift Guide for ideas & deals on the new Samsung Galaxy S23!
Need help understanding your bill?
metzcampbell89's profile

New Member

 • 

1 Message

Monday, October 10th, 2022 10:51 AM

detailed print out emailed to me for as far back as possible

Im looking to have all my records/bills emailed to me with specific data usage details. I want to see every call and every single text from both of my lines. 

Thanks so much for all your time and help. 

Accepted Solution

Official Solution

ACE - Expert

 • 

24.2K Messages

4 months ago

You can access 16 months of bills online.  Anything older than that, you'll have to call to request and pay for ($5 ea.).  I believe that archived bills go back 7 years.  Open your checkbook.

ETA:  Text content is not available, time/date only.

(edited)

sandblaster

ACE - Expert

 • 

62.2K Messages

4 months ago

It doesn’t work that way. No one will email your usage and call logs. You get them as described above. If you need to get anything older than what is online, you call and ask for bill reprints which are sent via snail mail, not email. If you do get reprints, make sure you ask for the detailed bill that includes call logs, otherwise you will only get a summary of usage.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.