Contributor
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1 Message
Debt collection Issue (please help)
I had a bad divorce a few years back and got stuck with a debt from att of 218 dollars. I payed the debt and the represenative said they would remove it from my credit report. Well a few years have passed since that and I go to get a home loan and I have a remark on my report that is in collections for 218 dollars from AFNI INC on behalf of att. I need a rep to contact me to get this resolved. My email is [Edited for privacy.]. I currently have att wireless service and enjoy it. I'm getting a VA loan since I'm a veteran so really need this resolved.
loganic
Former Employee
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636 Messages
10 years ago
A public post like this doesnt usually instigate direct contact
Please send a private message by clicking here, The social media managers should help you research that.
Personally, I would think it boils down to 3 things.
A), the payment didn't register proprly on your account, in which case, you will need you bank info to provide it came out and it should be in AT&T's systems
B) the payment failed or reversed, which you'll need to prove to yourself with the same things
C) AT&T's financial partner didn't properly report it (AT&T doesnt direct report to credit companies), in which case AT&T will send a stern letter asking them to do so,
-Alex
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