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3 Messages

Thursday, April 2nd, 2020 3:24 PM

Data plan during COVID-19 pandemic

The last time I asked this question it was merged with another without my permission. I do not use HOTSPOT so my question should not be merged with a HOTSPOT question. I'm telecommuting due to the coronavirus. Sometimes my internet crashes, and I use my cellular data (not Hotspot) to keep up with my work. Can you extend my cellular data package for free during this global pandemic?

Accepted Solution

Official Solution

ACE - Expert

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27.7K Messages

4 years ago

This is NOT customer service. This is NOT customer care. This is a public message board populated by customers like you (mods can move posts at their discretion)

No one here can access your account. Everything AT&T is offering to do at this time is located HERE

ACE - Expert

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14.2K Messages

4 years ago

What you are describing is using the personal hotspot option on your phone.

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