New Member
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2 Messages
Covid overage charges
I was told that overage charges would be waived through June 30th. Today I received an alert that $15 was added to my bill because I was now out of data. Why did I get the alert if this is the case?
New Member
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2 Messages
Accepted Solution
Official Solution
sandblaster
ACE - Expert
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64.7K Messages
4 years ago
Overages and notices for overages are still happening the way they always do. Data is added and charged but when your bill is produced, those charges should be credited.
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LoriBerry0000
New Member
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1 Message
3 years ago
Is the overage waiver still in effect? We've had power and internet outages in my area due to a storm and I've been working at home and using my phone as a hot spot. Data is rapidly accruing. Please advise.
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formerlyknownas
ACE - Sage
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113.4K Messages
3 years ago
The overage and other benefits of COVID-19 ended for all carriers on June 30. If your area is under some sort of emergency there may be a benefit based on your ZIP Code.
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