Corporate Discount Not Applied
I signed up with AT&T Wireless on March 30, 2019 because a friend works for AT&T and guaranteed me a better price than we were getting with Verizon. I still have not received the corporate discount that we were guaranteed. I was told by customer service that we can't get the corporate discount with the plan that we signed up for. I am extremely frustrated because had we known this we would never have switched in the first place. I went back to our friend who is a customer service manager with AT&T and he was not aware that we couldn't get the discount. He said that he would make sure that we received the discount even if he had to have a different discount applied to our account. Almost two months ago, he was having his boss call in to have the discount applied. We are now in August and we still have not received the discount, which is supposed to be over $50 a month. I wish that we could have our old phones back and switch back to Verizon without penalty. We have had nothing but trouble with our phone's reception since switching in March.