Available Now: Buy the new iPhone 14, iPhone 14 Pro and iPhone 14 Pro Max from AT&T!
Help for account, billing & more
hardraest8's profile

New Member

 • 

1 Message

Sat, Aug 13, 2022 5:11 PM

collections

Can't get through cuz don't know the pin.  am trying to settle a claim against the estate I'm working on by AT&T. The total is very incorrect.  No one will talk to me!  Guess they don't want their $$$!  We have since gone with another company but need to settle up with AT&T as estate is closing soon.

Accepted Solution

ATTHelp

Community Support

 • 

200.3K Messages

2 m مضت

Hi, hardraest8! Here's how to handle that unpaid amount on a closed AT&T account.

 

A cancelled account will be sent to an outside collection agency when left unpaid with AT&T. It's possible to contact the outside collection agency by dialing 1.800.947.5096.

 

We hope this info helps.

 

Lar, AT&T Community Specialist

Need help?
Fix, replace or check device delivery
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.