New Member
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1 Message
Charges for services not used.
July 12th 2022 i got unexpectedly incarcerated, I didn’t get to cancel/suspend my subscription before i went in. You can imagine the debt it built in that time. I see that ATT keeps track of usage and I’m wondering if there’s any way they would alleviate the debt. This is my business phone and I need it to make money.
Constructive
Former Employee
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31.4K Messages
4 months ago
they arent going to waive charges whether you used it or not . if services were shut off the only way to restore is to pay the entire bill to zero. at&t had no clue you were incarcerated and they dont monitor phones for usage.
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sandblaster
ACE - Expert
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63.9K Messages
4 months ago
Sorry, it doesn’t work that way. You get billed until you cancel whether you use the service or not.
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