charged AT&T K006 9986 ESTOR

I was charged $344.85 by ATT K006 9986 [edited for privacy – please do not post personal information] I contacted my bank and immediately cancelled my card and was told to contact AT&T to cancel the draft but to no avail.  I went to the bank and did the fraud report and found out that after I cancelled my card they tried using it at office depot in Houston. 

@bmrsmith  I hope you read how this is not ATT at all.  its just a random thief using a familiar company name to try and get away with your cash

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@bmrsmith wrote:
I did read that but I have been a customer with AT&T for 17 years and when my payments come out it shows AT&T and my name the same way so it's hard to understand

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You could just as easily been a Verizon customer, or T-mobile. ATT provides a lot of services, it's a good way to hide a scam.  

I just had the same problem.  I'm trying to contact ATT&T to lodge a complaint, but haven't heard back. ATT&T should be held accountable for

their actions.  I have not nor will I ever be a customer and I am telling everyone I know that AT&T has questionable practices.

Well I have to pay for a phone I do not have nor approved a[Per Guidelines:  Keep it Relevant and Appropriate].

Yes they actually do. I just got hit on 10/20/17 for 66.00 from PA as well and when inquiring with AT&T (which BTW is the worst customer service ever).....they DID know about it, but not the charge of 66.00 at the point of sale in PA. However, when I came home yeterday, I came home to a package and when I opened it, it was from AT&T and was a brand new iPhone 8!!! It had a bill in it with my AT&T account number and showed that someone in PA put 66.00 down on the phone and the dotards had it mailed to my home!!!! So, I go online to check AT&T and see that they have me set up for monthly payments on this phone that I did not order in the first place. So, I tell them this and they are "so kind" as to give me a 20 dollar credit because I have been dealing with this for almost a week now. gee thanks. Now AT&T CAN NOT say they dont know about it because it showed up in my account, their phone showed up at my doorstep in TEXAS and the 66.00 that was taken from my account is on a legit AT&T bill in the box with the phone. They say they dont know, but I swear i think their are some employees doing this. Has to be. After I settle all this, I am done with AT&T due to their terrible customer service prior to this happening, while this happened and also because their internet and UVerse are terrible. I am trying to find a way to prosecute the people who stole my card info and bought me a phone I didnt need (again, thanks and so weird to buy the person you stole their card from a phone.....if I wanted to buy the phone, I wouldve bought it myself). This is a HUGE headache to say the least and now I HAVE TO DRIVE TO AT&T AND GIVE THEM THE PHONE ON MY DIME!!!!!!! I am furious to say the least. Anyone that can give me any info let me know. I want to get to the bottom of this since AT&T wont. 

Seriously, just one of you actually read the  thread!   

These are fraud charges and were not from ATT.  They could have used any name.

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@cantstandyou77 wrote:

Yes they actually do. I just got hit on 10/20/17 for 66.00 from PA as well and when inquiring with AT&T (which BTW is the worst customer service ever).....they DID know about it, but not the charge of 66.00 at the point of sale in PA. However, when I came home yeterday, I came home to a package and when I opened it, it was from AT&T and was a brand new iPhone 8!!! It had a bill in it with my AT&T account number and showed that someone in PA put 66.00 down on the phone and the dotards had it mailed to my home!!!! So, I go online to check AT&T and see that they have me set up for monthly payments on this phone that I did not order in the first place. So, I tell them this and they are "so kind" as to give me a 20 dollar credit because I have been dealing with this for almost a week now. gee thanks. Now AT&T CAN NOT say they dont know about it because it showed up in my account, their phone showed up at my doorstep in TEXAS and the 66.00 that was taken from my account is on a legit AT&T bill in the box with the phone. They say they dont know, but I swear i think their are some employees doing this. Has to be. After I settle all this, I am done with AT&T due to their terrible customer service prior to this happening, while this happened and also because their internet and UVerse are terrible. I am trying to find a way to prosecute the people who stole my card info and bought me a phone I didnt need (again, thanks and so weird to buy the person you stole their card from a phone.....if I wanted to buy the phone, I wouldve bought it myself). This is a HUGE headache to say the least and now I HAVE TO DRIVE TO AT&T AND GIVE THEM THE PHONE ON MY DIME!!!!!!! I am furious to say the least. Anyone that can give me any info let me know. I want to get to the bottom of this since AT&T wont. 

Not the same you have at least 2 compromised accounts.  Your credit card and ATT Account.  You are the victim so identy theft.   File a police report