Skip to main content
AT&T Community Forums



1 Message

Mon, Jul 1, 2019 6:17 PM

changing payment method address

I am trying to change the address of my credit card on file as I am moving


Accepted Solution

Official Solution

Brand User

Community Support


133.3K Messages

a year ago

Hi @squonk


Thank you for reaching out to us today. We'll be happy to assist.


First, you'll need to reach oiut to your financial institution and change the address of your card with them, as our online payment system will not be able to process if there's a mismatch. After that, you should be able to change your address through myAT&T. Please let us know if this works for you.


Darais, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Get started...

Ask a new question