Help for account, billing & more

New Member


1 Message

Tue, Sep 29, 2020 9:01 PM

Change billing date

I need to renew my prepaid plan on a different day 


ACE - Expert


54.2K Messages

1 y ago

Prepaid does not have a bill and if you are asking to renew on the same day each month, that is not possible. Prepaid plans are 30 days long so the renew date will change in any month not exactly 30 days. You can wait to renew until whatever date you want but if your plan expires, you will be without service until you renew. You have 60 days to renew once your plan expires.

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