
New Member
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2 Messages
Business Account to Personal Account
I originally had a personal account and my husband and I opened a small business, so we changed to a business account. I had a wonderful rep who was easily accessible and always willing to help. He stopped responding to my attempts to contact him and I have been left hanging for over a year. Every time I try to do something with my account it is a hassle. Is there a way to go back to a personal account?
k3g2mom
New Member
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2 Messages
1 year ago
I originally had a personal account and my husband and I opened a small business, so we changed to a business account. I had a wonderful rep who was easily accessible and always willing to help. He stopped responding to my attempts to contact him and I have been left hanging for over a year. Every time I try to do something with my account it is a hassle. Is there a way to go back to a personal account?
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ATTHelp
Community Support
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225.4K Messages
1 year ago
Hi @k3g2mom,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).
Shad
AT&T Business Social Media
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ATTHelp
Community Support
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225.4K Messages
1 year ago
Hello @k3g2mom,
We saw your message and would like to help! We need to gather some details from you. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).
Charlene
AT&T Business Social Media
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