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Contributor

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1 Message

Wed, Apr 18, 2018 6:08 AM

breakdown of 2017 bills

I wish to view past paid bills

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Accepted Solution

Official Solution

lizdance40

ACE - Sage

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79.3K Messages

2 years ago

@omermaid711

If you are a prepaid customer there is 6 months of information only.  That’s all you get.  There are no older records at all.  

 

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

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sandblaster

ACE - Expert

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44.1K Messages

3 years ago

Login to your account. Your last 16 bills are available online.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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5 Messages

2 years ago

Really?  How do you get the date to change from just the prior 30 days?????  It's not working for me.  Got any suggestions

lizdance40

ACE - Sage

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79.3K Messages

2 years ago

@omermaid711

See the arrow next to the dates?  

F64357BE-AB57-4A07-981C-7333E1134C29.jpegD9B546EA-D890-4D1B-A606-D77AC2751CA9.jpeg

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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5 Messages

2 years ago

No. I went to payment history and next to the date all it shows is a little calender and when I go back it only will go to May 2018?????

Tutor

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5 Messages

2 years ago

"When i go to account history it shows the date but next to it is a calender and it only scrolls to may 2018???????

Tutor

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5 Messages

2 years ago

Crap! You would think being a pre-paid (auto pay) customer you would have more priviledges and get your entire account history with these people. Oh well. I guess i won't prepay any longer. Thank You for your immediate reply.

lizdance40

ACE - Sage

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79.3K Messages

2 years ago

@omermaid711

I print my prepaid payment recordevery 6 months for my tax records 

 

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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5 Messages

2 years ago

Thank You. i wish I started to do that when i first got with att. Oh well, it's cool. I can figure out what i need to do about my situation.

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