I signed up with ATT on Jan 8..2018...I was a verizon customer...we took a bogo deal on 2 note 8s...I cancelled spectrum and signed up with direct tv to qualify.
As of today...9.20.18 NO bogo credits received
I've made 49 calls to ATT
TALKED TO 3 SUPERVISORS...47 REPS
THERES AN ICU CASE OPEN WITH AN ENDLESS RESOLUTION DATE. I'm spending 279 on wireless and 200 on direct tv...I am s new customer and att is committing fraud...if I cancel everything it'll go on my credit...I've done everything they said...and they lied to me about promotion...they don't care. I want every dime I've spent refunded. Bogo was promised that's why we switched and ATT IS COMMITTING FRAUD....HELP WHAT CAN I DO...I HAVE APPT WITH ATTORNEY SCHEDULED