Billing

The way how the extension might possibly work for you is to have it past due, and with past due, you are still able to use the service, but on your next bill, you will be charge for a late fee of $5 plus + with that $5. Yes, is lame, and kind of stupid that they can't do it, but that's how it is. 

Good morning Richsgirl,

Have you tried doing the request online. It's seamless and, if it's availaible, it should take no more than 2 minutes to set it up. Follow these steps and let me know how it works out for you.

Thanks!

JB

Using your tablet or PC

Follow these steps for each AT&T service to make a late payment:

1. Select myAT&T tab
2. Hover over Billing & Usage (or Bill & Payments if you manage multiple bills) at the top of the page, and then select Make a Payment.
• If you manage multiple bills, select the account for which you're making a late payment.
• If you want to split the amount due into two payments with different dates, amounts, and/or payment methods, select Split this Payment.
3. Enter the Amount of your payment(s).
4. Select the calendar icon, next to the Payment Date field, and choose a date. Available dates are based on your eligibility.
5. Select a Payment Method.
   If you select Other, you're committing to paying online, at a payment location, by phone, on or before the date you selected.
6. Enter your payment information, then select Next.
7. Review your payment details, then select Submit to complete your scheduled late payment.

Using your smartphone

We make it easy to make a late payment. Just follow these steps for each AT&T service to make a late payment via checking/savings account or debit/credit card:

1. Log in to your account using the myAT&T app1 or from our mobile site (m.att.com/myatt). 
2. If you have multiple accounts linked to your AT&T Access ID, select the appropriate Wireless account.
3. Select the menu button.
4. Select Billing & payments, and then select the Make payment button.
5. Select a Payment date. Available dates are based on your eligibility.
6. Select a payment method and enter your payment information if necessary. If you're using the myAT&T app1 for iOS or Android, you can select Scan to automatically input your checking account information from a check.
7. Select Continue.
8. Review the Terms and Conditions, and then select Submit.

How do I get copies of my past bills for 6 months?

Long on to your online account. The past 16 months of bills are available there.