Billing & suspended phone
I continuously get charged for going over data despite the fact that I'm connected to WiFi, my cellular data is off and my apps are off!!! Last month my bill was over $300!! I have 4GB of data, there's no way I should be going over. I'll get data overage texts repeatedly for months then I'll hear nothing for months. It's ridiculous. It's like their trying to meet a quota! My phone is now suspended. It was shut off last month, now this month I have another bill of $300!!!!! The phone hasn't been in use! Why am I paying a $300 bill when my plan is only $80 or $90?!?! I am so fed up with AT&T. I have been with you guys for so long. It's time for a change.