New Member
•
6 Messages
Billing mess up continues and no one is able to solve it .. what to do ????
This is not the first time ATT messed up the billing .
Last month bill 1138
i paid 1139$
still shows 126$ pending
I have called/chatted through at-least 10 customer care .They look for 1 hr and say this is unified billing and transfers to other dept and keeps transferring. Till now no one resolved the issue
I was on calls with ATT for atleast 6-7 hours on this . Nothing happens . I lost my patience dealing with ATT customer care
teja23
New Member
•
6 Messages
4 years ago
if I cancel a payment , you should not reverse and add it to the bill . It is just a cancelled payment . simple Math
4
0
MicCheck
ACE - Expert
•
14.2K Messages
4 years ago
There are so many numbers here that make no sense.
I’ll just use the $176 you give in the other replies. Are you saying that you had a $176 balance, submitted a payment, which then canceled and your new balance was $352?
When did you make the the $176 payment? When was it canceled? It sounds like you’ve made another $176 payment...when was that?
0