Billing Issue after canceling my plan
Hi everyone, my billing cycle was 15th to 15th every month. I called the customer support on March 3rd to schedule a cancellation of my plan for March 18th. They said you should call us around March 15 where you billing cycle ends and a new billing cycle starts. I said I don’t wanna be charged for the next billing cycle that’s why I am submitting this request right now. They didn’t do anything. On 16th I called them again to cancel my plan on 18th to avoid being charged for any extra days beyond the 18th and don’t see any surprise bill. This agent said, it’ll be prorated and you’ll be only charged for three days. But I can still see the regular monthly bill which is $84 is still showing due on March 22nd (the date which usually pay for the 15th to 15th billing period). What is the best way to not being charged for the whole month? And what legal support available to use? What is the best way to legally challenge any unfairly and surprisingposted charged like this?