Billing ATT

AT&T does not pro-rate your final bill unless you live in California, Illinois, NY or Maryland. It is stated in the Terms of Service.

You are not due a refund and if you don't pay the final bill, it will be sent to collections.

Just pay the bill. The agreement when you signed up with AT&t, and the agreement you just signed up with when you switched to T-Mobile is a month to month agreement, which means if you go even one day into a new bill cycle you pay for the full month. Month. It's universal and it's always been this way. The only exception is Google Fi.

I don't know if you ever plan on renting an apartment or buying a car or getting a new credit card, but you can kiss that sucker. Goodbye. You mess around with a service provider for cable TV or cellular service and you can watch your credit drop 200 points. It's not worth it. And as I wrote, you signed an agreement saying that you would pay for the full months service when you leave.

I was told on the ATT Chat that ATT actually refunds for days non used as do other mobile vendors. I would really have clarity on this. I would have thought that the person working for ATT who told me so would know. 

I was told on the ATT Chat that ATT actually refunds for days non used as do other mobile vendors

Chat is wrong and most other providers have the same policy, ie: no pro-rating unless required by law.

I wish the Attorney General would get invole to investigate this but ATT is probably a big donor

AT&T might be a big donor but the policy is in the LEGALLY BINDING Terms of Service.

Thank you for responding. I could not find the contract which I agreed to on the phone back then. I was doing(paying what I thought was more than was needed)   because of the information I was given from an ATT staffer on the ATT chat. So if you cannot trust ATT staffer on the chat and have to rely on non ATT volunteers, ATT is in trouble really.   The staffer had actually told me that the accounting Dept is somehow disconnected and it takes time for them. Excerpt from the chat

ATT 'after final bill you will get the credit check for the unused services.'

ME  'I get a credit will the credit be money back on my credit card?

ATT ;The credit check will be set you to your mailing address after the final bill payment done . the credit check will be send you with in 45 working days'

Terms of Service

Regardless of the reason or whether you or we terminate your AT&T Services:

• unless required by applicable law, there is no proration of charges and you are still responsible for the full month’s payment even if your AT&T Services are terminated before the end of a billing cycle;
• any Account balance or unused portion for the terminated AT&T Service (such as a prepaid service) will not be refunded or credited back;

ETA:  I'm just an old lady sitting here in my jammies.  😜😜😜

Thank you Ajagoda,  So far with T-Mobile, the customer service has been great. I pay less for more service.  I can also talk to people without having to wait for hours like ATT.