Billing and rate hikes
Is AT&T trying to run off all of their customers???? I've been a loyal wireless customer for 37 years and a Uverse customer for 11 years. All of my services with AT&T have gone up over $165.00 per month combined in the last month with no explanation other than they want to phase out Uverse. When I look at other options for TV service like Direct Streaming they offer no discounts or incentives for long time customers, none, NADA! They have also gone up on my internet service and wireless with no explanation of charges. When I get on chat to inquire about price increases they tell me to call the billing department after I wait 20 mins for someone to respond on chat, what a joke. In the past I've always received pretty good customer service from AT&T but this no longer seems to be the case. There are too many other providers and options available these days to put up with this kind of service. Am I the only one that is being treated this way or this the new way of AT&T doing business these days???????????????