Bill for All Services
Called on 7/3/2017 about discrepancy in bill. As loyal customer i had found out that i was being billed $99 dollars for a device that was requested turned off before 2015. Now the exact date is being investigated and a nice person from Loyalty Dept gave me a number for investigation. As of 8/1/2017 I have not seen or heard from AT&T. I am a loyal customer since 2004. Now the last time I had to speak to 15 different employees and could not talk to the same one twice. $99 time 36 months is quite the rip off and I just don't know what to do.