Better plan available - At&t keeps me paying more?
Currently I have a $60 prepaid plan with 8GB and roll-over data, also with calls and data roaming in Mexico and Canada. When I went to my account today, I noticed there is a similar, almost word for word plan available for $50 (the difference in wording does not make a difference in service as it looks).
With autopay, I am paying $55/month, there I'd be paying $40. So yet another 5 dollars (plus taxes) I could be saving.
What's the deal? Why wasn't I notified about a better option and offered a switch? How is THAT a responsible treatment of old customers (have been with At&t for 6 years at this point).