Be careful when upgrade to a new phone it may cost more
Be careful when upgrading your phone if you are a long standing customer and get the mobile share value savings discount on your phone line. When I upgraded I confirmed with the sales rep. that nothing would be changing on my bill by upgrading and he said no everything will stay the same. He neglected to tell me that by upgrading and signing the new agreement I would be loosing my mobile share value savings discount so my free upgrade is going to cost me $600 in the next two years since I lost the $25 discount multiply that by 2 since both my husband and I got upgrades. So much for a free phone. Definately wont be upgrading the kids phones anytime soon.
The person at AT&T billing was very nice and gave me a one time $30 credit. If you do the math you can see why i wasn't thrilled.