Need help understanding your bill?
J

New Member

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1 Message

Sunday, October 4th, 2020 12:39 PM

Bank Statement

Cancelled and returned product within the 14 day grace period. Have a receipt. Paid the restocking fee and got refunded for the phones. However, AT T continues to bill. The bill went from $300 to $1,000. There has been hours of calls and claims and notes on file. Now AT T tried pulling these charges from my bank acct twice which resulted in overdraft fees.

 

Continuing to charge me for something, I DO NOT HAVE. This is my unethical.

sandblaster

ACE - Expert

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62K Messages

2 years ago

Did you cancel service? Just returning the phone doesn’t cancel service. You must call to cancel the line. Even if you did cancel, you needed to cancel within 3 days to avoid service charges. You would still get billed for a month+ of service and activation fee.

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