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Fri, Apr 10, 2020 1:11 PM
Can I pay before autopay kicks in or does it have to autopay in order to get the discount? TIA!
2 months ago
ACE - Expert
As long as you leave autopay on, autopay is supposed to use your account balance first. In theory, yes, you should be able to pay before autopay kicks in and retain the autopay discount. However, we’ve seen several complaints lately of customers losing their autopay discount, so no guarantees.