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Jrsodajerk's profile

Contributor

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2 Messages

Fri, Mar 7, 2014 2:58 AM

Autopay and new credit card number

I received a new card from my bank, it also had a new number (thanks to the whole target data breach). I got a notification text from AT&T today "AT&T FREE MSG: AutoPay Enrollment Change Confirmation - conf #APA**********. Your change request has been processed." Not sure what it was, but it made me think that I had to updates Autopay to the new card number. Logged in the app and it's already been updated to the new number. How did AT&T get my new card number??

Accepted Solution

Official Solution

ATTDmitriyCM

Community Manager

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10.1K Messages

8 y ago

Honestly, it's a good question. My best guess would be that the bank notified them.

 

Dmitriy

Contributor

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2 Messages

8 y ago

I did eventually receive an email from AT&T saying the bank notified me.

Contributor

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1 Message

6 y ago

I received a letter stating that my auto payment with my credit card will be pushed back every month to 8 days after the due date. Will there be a late payment fee added to my account if I continue to pay monthly with my credit card?

Contributor

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3 Messages

4 y ago

I have a new credit card

Contributor

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3 Messages

4 y ago

How do I change to the new card?

Contributor

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3 Messages

4 y ago

This process is not friendly. There should be better way.

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