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AT&T's Response to Hurricane Michael
Our thoughts are with everyone impacted by Hurricane Michael and our customers who have friends and family there.
AT&T is working around the clock to help the people in the Gulf States impacted by Hurricane Michael. For the very latest information, please refer to Hurricane Michael: Response & Live Updates.
AT&T encourages customers to consider the following recommendations in the wake of the storm:
Customer Tips
- Keep your mobile phone battery charged. Have another way to charge your phone like an extra battery, car charger or device-charging accessory.
- Keep your mobile devices dry. Keep it safe from the elements by storing it in a baggie or some other type of protective covering.
- Program all of your emergency contact numbers and e-mail addresses into your mobile phone. Numbers should include the police department, fire station and hospital, as well as your family members.
- Camera phones provide assistance. If you have a camera phone, take, store and send photos and video clips of damage to your insurance company.
Business Tips
- Set up a call-forwarding service to a backup location. Set up a single or multiple hotline number(s) for employees, their families, customers and partners so they all know about the business situation and emergency plan.
- Back up data to the Cloud. Routinely back up files to an off-site location.
Things to Remember
- Text messaging. During an emergency situation, text messages may go through more quickly than voice calls.
- Be prepared for high call volume. During an emergency, the increased calling volume may create network congestion. If you can’t get a call through, hang up, wait several seconds and then try the call again.
Additional information and tips for disaster preparedness can be found at at Inclement Weather - Be Prepared.
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ATTCommunityTeam
Moderator
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1.2K Messages
5 years ago
Our thoughts are with everyone impacted by Hurricane Michael and our customers who have friends and family there.
Please refer to Hurricane Michael: Response & Live Updates for the latest information about AT&T's preparations and response to Hurricane Michael.
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Rectanglebox
Scholar
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147 Messages
5 years ago
Nice message
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Cristinaox
Tutor
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2 Messages
5 years ago
It wasnt only gulf county.
Franklin county also.
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gretaa27
Tutor
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3 Messages
5 years ago
What about the counties in Georgia that are declared disaster areas also?
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Hurricane2018
Teacher
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9 Messages
5 years ago
And it was Gadsden too, my service still isn’t working right. Throughout much of the county my phone still says no service.
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Janicetia
Tutor
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2 Messages
5 years ago
Don’t forget about the people in Georgia! We got hit hard as well. Dougherty, Lee, Baker and many more.
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