ATT will not honor rate they quoted me 6 days ago
Existing customer for > 5 years. Called your customer service 1 week ago and got rate reduced from 186 to 147 (got all confirmations). ATT just sent me a bill for $190 (e.g., higher than before!) and refused to honor the $147 rate I was promised. Yes, I spoke with 7 people in customer service and sent 2 complaint letters already (including to your corporate offices in Dallas) yet i just want the promised rate. how do i get ATT to honor what they promised?????