AT&T Unethical Behavior by adding Next Up Add-on without consent
We’ve been AT&T customers for a very long time now and not once have I thought this company has unethical behaviors with customers. Yea, from time to time mistakes can happen but we’ve just upgraded 2 of our 4 lines and all of the sudden all 4 lines had automatics add-on charges occurring for the Next Up program. This was added without our consent and I find this type of business behavior very disturbing for any customer. Very unethical in my opinion!