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txmx05's profile



1 Message

Thu, Feb 19, 2015 12:49 PM

Att overpayment

I have 2 problems; 1 with bill pay at my bank sending an extra check to att last month, and excessive roaming charges while here in Dominican Republic. My bill went from a to $81. with no usage.  Contacting them is useless(chat/e-mail cutomecare). They refuse to address the issues and refuse to disconnect my service. My bank as well is useless with addressing this issue.



Community Support


15.2K Messages

6 y ago

Hello! @txmx05 Thanks for posting your billing concerns.


Sorry to hear you’re having problems with that. So we can look at a resolution to this, please send me a private message by Clicking Here and include the following information:


Your cellular or account number

Your full name

The best date and time to contact you


Hope this helps!


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