Att next up feature wrongful charge
I never like to have the $5 next up feature on my account.
In December I got new phones for my family and I made sure to say we don't want to have the next up feature added.
I went in weeks later to add screen protectors and made sure to say I don't want the $5 next up feature.
This was added on all my lines, and I just noticed it's been on my bill.
I can't even remove it on the app. It shows on my bill, but when I go to add ons on each device it's not on there.
I need this removed and a credit for the time it's been on there.
What a sneaky robbery. I feel majorly slighted.
(Edited as per community guidelines)