AT&T - Cheating by giving wrong Trade in credit / Billing issue
I have traded in my Iphone XR phones. for $800 trade-in offer as of 29th Nov 2021. But AT&T is crediting only $24 It is NOT honoring the deal/offer when I sighed up/ ported into AT&T I called after 3 months and they said that it will take another month and when i called on the 4th month they said you already got for 24 dollars as one time credit.
I felt cheated because when I told/shown that I will get 800 while accepting trade in offer but after a 5 months AT&T is not willing to offer the credit. I called the customer care and asked for the return of my trade in -phone and they bluntly said they cannot return the phone.
please be aware of this for all the new customers.. AT&T tradein are not reliable.