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Contributor
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3 Messages
AT&T charged me twice for a internet plan I recently purchased.
This is very frustrating. & it really isn't worth it I'm starting to believe. I recently purchased a internet plan with AT&T. The charged me once on the day I purchased it. Two days later I'm charged again the same amount. An inexcusable mistake on their behalf.
Responses
Accepted Solution
Official Solution
wingrider01
Expert
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12.2K Messages
6 years ago
In a regualr contract price the first bill is for 2 months - the first month pro-rated for the number of days left in the billing cycle, the second month s for a full months service
http://www.att.com/esupport/article.jsp?sid=52744&title=Prorated+or+Partial+ChNew redesigned wireless billarges+on+your+Bill#fbid=A9JpmYZMRxv
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loganic
Former Employee
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636 Messages
6 years ago
What kind of service do you have? prepaid, gophone? regular contract service?
Do you have autofill setup?
I'd have trouble seeing something like this happen with contract/billed service.
-Alex
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williamsdonovan71
Contributor
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3 Messages
6 years ago
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amdobrescu
Contributor
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1 Message
6 years ago
Great
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LETinokc
Contributor
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1 Message
4 years ago
I was charged twice for the same plan. $75. twice why?
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Iamkina78
Contributor
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1 Message
3 years ago
The same thing happen to me for months did you get your bill resolved?
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lizdance40
ACE - Sage
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72K Messages
3 years ago
None of these says what you are paying for, or even know what your paying for.
This is the wireless forum. Not internet. CELLULAR.
We cant see your bill because this is a community forum. Please contact ATT directly.
🐾 I don’t work for AT&T. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.
“Lack of planning on your part does not constitute an emergency on my part” 🆘 Dont expect normal any time soon.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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