AT&T are CROOKS/Theives
AT&T is stealing from me and I have been a loyal customer for 7 years and never been late on one payment. Back in September 2016 when AT&T was having the promotion to get the free iPhone 7 when you trade in your iPhone 6 was a scam. It is now May 2017 and I have yet to receive my credits for the phone. I am paying when it was supposed to be free. The sales associate informed me to mail in my iPhone 6 when I received the iPhone 7 in the mail due to back order on the iPhone 7 Plus. I have been speaking with the store manager for four months and nothing has been done and they always advise they would call me back but never due. AT&T stole my iPhone 6 and is making me pay for the iPhone 7. They did not keep their end of the bargain and is stealing from me. This is happening to two phones on my account.