Contributor
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1 Message
AT&T advised my checking account has been flagged "fraudulent"
AT&T advised my checking account has been flagged "fraudulent" and has me blocked from paying online via check. Agent advised I needed to speak with my bank to clear it up however my bank advises there is nothing on their end causing this issue. PLEASE HELP!
ATTHelp
Community Support
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225.7K Messages
6 years ago
Good morning @bereanneelaine,
Is it my understanding you are dealing with a blocked payment method. We definitely want to do our best to restore this payment option for you. I will be happy to offer my assistance.
To help you with this matter, I need to speak to you in a more private and secure setting. The reason being is this concern involves personal and proprietary information.
Please check your forums inbox. Within, you will find a private message form me. I ask you to respond with all the requested information so I can reach out you, and get this issue resolved. We will work together to create a case to get your checking account unblocked.
Anthony, AT&T Community Specialist
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DavidBlakney
Contributor
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1 Message
6 years ago
Me too.. help
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