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breanneelaine's profile

Contributor

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1 Message

Sun, Feb 18, 2018 1:01 AM

AT&T advised my checking account has been flagged "fraudulent"

AT&T advised my checking account has been flagged "fraudulent" and has me blocked from paying online via check.  Agent advised I needed to speak with my bank to clear it up however my bank advises there is nothing on their end causing this issue.  PLEASE HELP!

ATTHelp

Community Support

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195.9K Messages

4年前

Good morning @bereanneelaine,


Is it my understanding you are dealing with a blocked payment method.  We definitely want to do our best to restore this payment option for you.  I will be happy to offer my assistance.


To help you with this matter, I need to speak to you in a more private and secure setting.  The reason being is this concern involves personal and proprietary information. 


Please check your forums inbox. Within, you will find a private message form me.  I ask you to respond with all the requested information so I can reach out you, and get this issue resolved.  We will work together to create a case to get your checking account unblocked.


Anthony, AT&T Community Specialist

Contributor

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1 Message

4年前

Me too.. help

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