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Knikkila4's profile



1 Message

Thu, Sep 7, 2017 3:31 PM

ANR Account

Hey I have an anr account through best buy and a couple of months ago our email system changed and my actual email address changed. Somehow that removed the soc code for the anr discount and I can't get it reapplied. Tried going to the att.com/dep website like customer service said to do, but it didn't accomplish anything. If you have a solution please let me know


Community Support


200.1K Messages


Hi @Knikkila4,

I am sorry you are having issues with your discount. I am more than happy to look into this for you!

I definitely understand how important it is for you to have your discount added back. So I can look into this more deeply for you, I am going to suggest sending me a private message @ATTCares containing your full name, mobile number and account number.

Have a fantastic rest of your day!

Geovanni, AT&T Community Specialist

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