Contributor
•
1 Message
ANR Account
Hey I have an anr account through best buy and a couple of months ago our email system changed and my actual email address changed. Somehow that removed the soc code for the anr discount and I can't get it reapplied. Tried going to the att.com/dep website like customer service said to do, but it didn't accomplish anything. If you have a solution please let me know
ATTHelp
Community Support
•
231.3K Messages
7 years ago
Hi @Knikkila4,
I am sorry you are having issues with your discount. I am more than happy to look into this for you!
I definitely understand how important it is for you to have your discount added back. So I can look into this more deeply for you, I am going to suggest sending me a private message @ATTCares containing your full name, mobile number and account number.
Have a fantastic rest of your day!
Geovanni, AT&T Community Specialist
0
0