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New Member


1 Message

Wed, Apr 8, 2020 2:58 PM

Accessing Balance on Closed Phone Account


I’ve received a few bills from a collections agency, allegedly regarding a balance left on my AT&T account when I switched to a different mobile provider. I thought I left AT&T with a zero balance. How can I access my final bill from AT&T to find out for sure if this is a legitimate debt?

ACE - Expert


21K Messages

2 y ago

If your account is now with a collection agency, you need to contact that collection agency for details.

Accounts are "sold" to collection agencies for pennies on the dollar. The good news, there's a chance you can negotiate with them to bring the amount down to zero.

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