Absolutley horrible customer service experience
Why does it take way too many calls to both customer support and customer relations to get a problem resolved that was caused by AT&T? Why do I have to waste way too much of my time and money (was actually told by Devon in Customer Relations that I had to drive to a store when I knew that the store would not be able to help)? My latest problem took about a dozen calls to both customer service and customer relations (plus the previosuly mentioned drive to a store) to resolve and I barely got anything for my time. Absolutely Ridiculous!!!!!!!