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1 Message

Sat, Feb 6, 2021 10:03 PM

Wireless Data Usage

The warning popped up on my phone, and going to my account I see data being used at all times of the day and night. For example, it shows that 12738.0 KB was used at 2:17 AM on 02/05/2021.  Why is this happening????  I very seldom use my phone for anything other than calls, to leave a VM, or a brief text message. HELP!

ATTHelp

Community Support

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176.5K Messages

10 m ago

Hi @arak221333,

 

Thanks for reaching out! Allow us to assist.

 

Please let us know the make and model of your device. It's very possible you may have background apps running during this time, which could be using your data. Depending on your device, we'll want you to go into your settings to check your apps for usage. 

 

Any additional information, such as how long this has been going on, will go a long way. We look forward to your response!

 

Collin, AT&T Community Specialist

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