Wireless bill change - Price increase
I received an email today stating that 15GB would be added to my plan and bill would increase by $10.00 . I was really upset that this was done without my knowledge or consent but I could live with a $10.00 increase....BUT, as I read the email further there were more changes that I was not aware of, and quite frankly, the email gave you no clue as to what (or at least I could not find). My bill looked like it would change from approximately $245.00 to $415.00. I am retired from AT&T and I do get an employee discount (which I am thankful for), but can you imagine the increase I would be faced with...so if this has happened to those who do not get a discount my heart goes out to you. I have not contacted anyone with AT&T yet because I wanted to take a deep breath before I did for two reasons...1) To calm down & 2) These days you think you are calling the right number only to get passed around from rep to rep and some do not have a clue how to help you. I have never posted anything to this forum (not sure who sees it) and really do not know if it will resolve anything, but it has helped with a first step in taking that deep breath!!