
Professor
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Will Mobile to Any Mobile Change My Current Features/Plans/Upgrade Period?
After reading posts from others who have had issues with their accounts changing to things they've not authorized I wanted to post the question : " will mobile to any mobile being automatically added to each of my lines as a free plan upgrade from att change any of my current features, plan and/or upgrade period"?
There's so many behind the scene modifications that can occur when you the customer make a change in your plan that we dont think about until "after" a change has occured and then we end up losing a feature we can't "roll back" to.
I didnt ask for the mobile to any mobile (really dont need it since i have unlimited calling/texting anyway). i do appreciate the nice gesture from AT&T but do not want to find later that "because of a plan change, this or that is no longer available".
I think i will give CSR a call anyway just to have the question documented on my account log....
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imstef
Employee
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372 Messages
12 years ago
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imstef
Employee
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372 Messages
12 years ago
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RicoLX
Professor
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7.8K Messages
12 years ago
Yes im ok with this. However, my concern is the fact that its still technically a change in my plan.... (not needed since I already have unlimited calling and unlimited texting).. So the "name" change does not flag a change in my plan in the system?
All I want is nothing done as a favor or token of att to cause their finicky system to say "uh oh! Theres a change in this guy's plan, looks like we need to bump up his upgrades..and looks like hes no longer elig for this or that"...
You see where I am going with this, right? Not complaining, just staying ontop of my plan and avoiding any issues when possible.
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imstef
Employee
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372 Messages
12 years ago
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RicoLX
Professor
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7.8K Messages
12 years ago
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RicoLX
Professor
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7.8K Messages
12 years ago
Haha! I was going to ask what the priestess charge would be like. I pictured some poor female soul aboit the size of a barbie in King Kongs Hands as hes dangling on the side of the Empire State bldg!
...dont ask why, thats just the first thought coming to mind....
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imstef
Employee
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372 Messages
12 years ago
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Dcookie
Expert
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20.5K Messages
12 years ago
I have to admit...I got a little kick out of that "priestess" thing too AND at that "YAY! auto correct " comeback.
At least you got your questions answered, so that's good. 🙂
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RicoLX
Professor
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7.8K Messages
12 years ago
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