Will Mobile to Any Mobile Change My Current Features/Plans/Upgrade Period?
After reading posts from others who have had issues with their accounts changing to things they've not authorized I wanted to post the question : " will mobile to any mobile being automatically added to each of my lines as a free plan upgrade from att change any of my current features, plan and/or upgrade period"?
There's so many behind the scene modifications that can occur when you the customer make a change in your plan that we dont think about until "after" a change has occured and then we end up losing a feature we can't "roll back" to.
I didnt ask for the mobile to any mobile (really dont need it since i have unlimited calling/texting anyway). i do appreciate the nice gesture from AT&T but do not want to find later that "because of a plan change, this or that is no longer available".
I think i will give CSR a call anyway just to have the question documented on my account log....