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Contributor

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2 Messages

Sat, Sep 14, 2013 2:25 AM

Why was I sent a new sim card when I got my replacement (warranty) phone when I don't need one?

I just got the replacement phone because of something being wrong with my phone, but the sim card wasn't the issue. I've had replacements sent to me before from the company, and they never sent a new sim card before, so I was surprised and confused to see it in the box. Should I even try and activate this new one or keep my current one?

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kdfederer

ACE - Expert

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11.9K Messages

7 years ago

A lot of replacement phones have the SIM in them. You don't need to activate it, but hang on to it in case you ever have a SIM go bad, you will always have a spare.

This is a user to user forum. I am a user, just like almost everyone else on the site.
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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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2 Messages

7 years ago

Thanks!

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